Template — please review, complete every [bracketed] item and have it checked for your business and jurisdictions before publishing.
Returns window
[State the number of days customers have to request a return.]
Eligibility
[Describe the condition items must be in, and any non-returnable items such as personalised products.]
Digital products
[State your policy for digital downloads.]
How to start a return
Contact us with your order number via the Contact page and we will guide you through the next steps.
Refunds
[Explain how and when approved refunds are issued.]